The fastest way to reach our team is the in-account live chat — once you are signed in, a Canadian-hours support agent typically replies within a minute or two. For pre-registration questions, account recovery or partnership enquiries, the channels below all reach the right team.
If you need to verify your identity, change registered address, update payment details or close your account, email verify@casino-regina-ca.com from the address on file. Include your registered full name and date of birth for identity matching. Do not send copies of ID via email — use the secure upload tool inside your account dashboard instead.
If gambling is affecting your wellbeing, please reach out to the dedicated Canadian services below. They are independent of Casino Regina Online and offer free, confidential support. Because our brand is Saskatchewan-themed, we list the Saskatchewan helpline first:
Casino Regina Online is a casino-themed entertainment site inspired by Saskatchewan gaming culture. We are not affiliated with, endorsed by, or operated by SaskGaming, SLGA, or the official Casino Regina property in Regina, SK. For the official landbased Casino Regina, please visit casinoregina.com.
Fill in the form below for general enquiries — for account-specific issues please log in first so our team can match your message to your account.
